
This is a fully comprehensive training programme which covers all aspects of the sales process from a foundation to advanced level. This is ideal for people new to sales, sales professionals who have had no formal training and for seasoned professionals looking to enhance and refresher their skills.
This is a 10 day programme can be delivered over any period of time and is delivered as a customised In House course.
Course content includes:
- Key skills, attitudes, behaviours to adopt to successful, ethically and professionally sell
- Sales and Buying processes for different types of sales opportunities
- Process and techniques to sell over the phone and gain appointments (hooks, scripts and getting past the gatekeeper)
- Research methods and how you can use this create hooks, persuade and build credability with clients
- How to qualify sales leads to maximise selling time & key information to establish to help present the right solution & pricing
- Effective and consultative questioning skills to identify and create needs, cross sell, up sell and identify ROI to help propose solution
- How to present your solution effectively using FAB and demonstrating a strong value proposition
- Process for dealing with objections and how to overcome objections relating to price, competition and your proposal
- Ways to gain and test commitment and close the deal
- Planning and conducting effective face to face meetings to meet your objectives
- Learn how to develop supporters at all levels within in an account, access and influence decision makers of all levels
- Negotiation and influencing skills to overcome the challenges of professional buyers whilst minimising price reductions
- Effective communication methods and how to persuade, influence and build rapport
- Managing your time to increase your sales effectiveness
- Develop and present winning proposals
- Account management skills, how to prioritise and generate increased revenue from existing clients
- Learn how to provide a 1st class customer service experience and turn problems into sales opportunities
This comprehensive programme includes:
- A comprehensive training needs analysis
- Research and course design customisation
- Delegate and Line Manager feedback reports to help with the continued development of individuals post course
- Reports on delegates performance during the sales process assessments
- Support in developing ROI measures to help demonstrate value derived from the training
- Personal development planners for delegates to assess their progress and develop their skills
- HR related documentation to support HR processes
- ISMM certificate for all delegates
This course is available also without assessment, this would reduce the number of days used for training.
Please contact 0161 885 2451 for more details