To ensure the highest standards of compliance with UK Data Protection Laws and Regulations Solutions2Success has the following policy.
We have an up-to-date entry under the Data Protection Register. This can be seen under dpr.gov.uk
1.1 "Your Data" means any information about You which is personally identifiable, including, without limitation, Your name, address, telephone number, email address, financial details, User Name, Password, comments, personal descriptions, photos and other information from which You can be identified and which You may disclose to Us or otherwise via the Site at any time. Your Data also includes information about any requirements or requests you have made and any personal related data which we need to know about to provide services to you in order to meet your needs, this could be classed as "sensitive personal data".
2.1 We collect Your Data from You when You:
2.1.1 register with Us;
2.1.2 request a brochure
2.1.3 post an entry on the Site including, without limitation, on a message board or in a message to another person who is accessing the site.
2.1.4 enter a competition or other feature;
2.1.5 make a complaint or enquiry or provide other feedback through the Site; or
2.1.6 disclose Your Data to Us or otherwise through the Site at any other point.
2.1.7 order any services, products or solutions from Us.
3.1 We use Your Data to:
3.1.1 make suggestions as to what other useful services, products or solutions may be of most interest to You on the basis of Your Data that You have provided;
3.1.2 monitor, develop and improve the Site service and experience;
3.1.3 process Your registration as a Registered User;
3.1.4 process any competition entry or submission made by You;
3.1.5 process and deal with any complaints or enquiries made by or about You;
3.1.6 monitor and investigate any suspected breach of the Site Terms and Conditions of Use or Registered User Terms made by or otherwise relating to You;
3.1.7 to send you details of other offers or services that may be of interest to You from time to time by email, post or SMS.
To opt-out of receiving any information pursuant to paragraph 3.1.7, You can amend Your preferences where an opt out option is given or by emailing us to firstname.lastname@example.org and requesting ‘Opt Out’ of all marketing activities.
4.1 We may pass Your Data to other parties as follows:
4.1.1 Your chosen Registered User Name will be publicised on the Site if You choose to post a message and this will be the identity by which You are known on the Site. Where other Registered Users wish to exchange tips or otherwise communicate with You, they will be able to identify You by Your Registered User Name and any other information You may yourself disclose via the Site.
4.1.2 To Our employees and agents to administer Your Registered User Account and any other services or support provided to You by Us now or in the future or any correspondence entered into between You and Us.
4.1.3 In some cases We may use a technical partner to conduct some processing of Your Data on Our behalf, but this is always subject to strict contractual control and is in compliance with UK Data Protection Legislation.
4.1.4 Some general statistical information about visitors and users of the Site, sales patterns, traffic volumes and related matters may be passed on to reputable third parties but these details will not include information personally identifying You.
4.1.5 We may disclose Your Data to the police, regulatory bodies or legal advisers in connection with any alleged criminal offence or suspected breach of the Solutions2Success Limited Terms and Conditions of Use or Registered User Terms by You.
4.1.6 To third parties where expressly requested by You.
4.2 Always think carefully before disclosing Your Data or other information publicly on the Site. It is important that You are aware that any of Your Data or other information which You disclose to another Registered User may then be disclosed on the Site by that User. As stated in the Terms and Conditions of Use and Registered User Terms, We have no responsibility or control over the contents of communications made between Registered Users although You can make a complaint about another Registered User as detailed in the Registered User Terms.
4.3 Other than in the circumstances outlined in paragraph 4.1 above, We will not provide Your Data to any third party without Your consent or unless We are required to do so by law.
5.1 We endeavour to take all reasonable steps to protect Your Data. All the Data collected by Us is stored on a secure server. The secure server software encrypts all information You input before it is sent to Us. We may transfer Your Data outside of the EEA for any of the purposes set out in paragraph 2 above. Please also note that this Site may potentially be accessed from anywhere in the world and therefore Your Data may otherwise be transferred globally where You choose to post content containing Your Data on the Site.
6.2 For more information on cookies and how to disable them, You can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org.
7.1 You may access and update Your Data contained in Registered User area at anytime. You must make sure that You update Your Data as soon as possible with any and all relevant changes.
8.1 Please be aware that We may link to other web sites that may be accessed by You through Our site. We are not responsible for the data policies, content or security of these linked web sites.