Customer Service & Sales training courses
We can provide:
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Social distance classroom training sessions
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Digital training sessions via Zoom - 30,60 or 90 minutes with your team
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Digital courses - online in your own time or online & support
All of our trainers are fully qualified to CIPD or equivalent level, been highly successful business sales professionals and managers working for major corporate organisations for 10+ years. The experience and knowledge of your trainer is essential to the success of your training programme and the results you gain post course.
Get a quote today
Email us at info@solutions2success.co.uk
Contact form - click here
If you are looking for an In House customised courses just for your company then call us to find out about our FREE training needs analysis service
Some courses under Field and External can be relevant to Telephone based sales and vice versa depending on your role.
Sales - Field or External
- Sales Essentials - (1 day)
- Advanced Sales (2 days)
- Relationship Selling to increase sales, value and loyalty (1 day)
- Consultative and Solution Selling (2 days)
- Territory,Business Planning and Forecasting (1 day)
- Negotiation skills for higher value or complex sales (1 day or available as 2 days with in-depth practical)
- Winning Higher value business & developing Key Accounts (2 days)
- Key Account Management and Development (2 days)
- Sales Training Academy - extensive programme (5-10 days over staged periods)
- Time Management, Delegation & Assertiveness (1 day)
- Emotional Intelligence to enhance sales performance (various options)
Customer Services & Sales Support
- Sales Skills for Sales Support and Customer Services (1 day)
- 1st class Customer Service & Communication (1 day)
- Persuasion and Influence (0.5 day)
- Professional Communication (0.5 day)
- First Class Customer Experiences (0.5 day)
- Dealing with Conflict and Assertiveness (0.5 day)
Communication & Presentation
- Powerful Presentations & Engaging an Audience (1 day)
- Winning Sales Presentations (2 days with practical)
- NLP to build rapport, motivate and support change (1 day)
- Persuade, Influence and Build Rapport (1 day)
- Managing Difficult People, Conflict Situations and Assertiveness (1 day)
- Persuasion and Influence (0.5 day)
- Professional Communication (0.5 day)
- First Class Customer Experiences (0.5 day)
- Dealing with Conflict and Assertiveness (0.5 day)
Sales- Telephone
- Sales Essentials (incl social media) - (2 days)
- Telesales Accelerator & Live coaching (1 day)
- Telesales Master Class (training, practicals and feedback) - 2 days
- Sales Essentials (1 day)
- Generating Leads and Appointments (1 day)
- Telephone Account Management & Development (2 days)
- Time Management, Delegation & Assertiveness (1 day)
Lead and Manage
- Sales Leadership and Management skills (2 days)
- Leadership and Management to enhance performance (2 days)
- Time Management, Delegation & Assertiveness (1 day)
- Business Strategy, Planning and Forecasting (1 day)
- Emotional Intelligence to enhance team Performance (various options)
- Introduction to the power and benefits of Emotional Intelligence (1/2 day & Full day course)
Checklist to help you find the best trainer and provider Get a quote today
Email us at info@solutions2success.co.uk
Contact form - click here
If you are looking for an In House customised courses just for your company then call us to find out about our FREE training needs analysis service
Sales and customer service are at the heart of the success of any organisation so it is well worth having great sales and customer service teams. Our highly experienced and knowledgeable trainers deliver high quality sales training courses which have been shown time and time again to make the crucial difference to your sales success and enhance your team's sales and profit margins. With a broad range of sales training courses covering a range of specialisms, we can prepare your sales people for any sales challenge they may face!
Call us and put us to the test, see how we can help you today! Complete our online form.
