ISMM In House training and coaching programmes
customised training-coaching-development programmes & courses
In House training and support services can be customised. For sales and customer services the programmes can be tailored to your sector, what you sell and the clients you manage and target. Whether you are looking for a one off course or an on-going training and coaching programme we can help you.
All businesses gain a free training needs analysis.
You can select from our wide range of open courses or have a programme specifically designed for you, this could include content from a range of courses or a complete customised training and support programme.
Open course agendas FIND OUT MORE
We want to ensure your training and coaching programmes are a success and we invest time in fully understanding your business,your challenges, objectives and areas of focus.
We recommend some return on investment measurements are defined pre training E.G. increase in number of appointments by x %, win rate ratios improved by x%. Post training we assess the value derived from the programme and identify what improvements have been made in terms of skills, attitudes and performance. Regularly reviewing this and identifying other areas for training and development to ensure continual improvement.
Services & support available:
- A comprehensive training needs analysis- free service for businesses to identify areas of focus
- On-going coaching and training programmes on 1-2-1 or group basis
- Research and course design customisation specific to your needs and the skill levels of your team
- Delegate and Line Manager feedback reports to help with the continued development of individuals post course
- Delegate assessments and independent reports to compliment HR and appraisal processes
- Support in developing ROI measures to help demonstrate value derived from the training
- Personal development planners for delegates to assess their progress and develop their skills
- HR related documentation to support HR processes
- ISMM certificate for all delegates
- Award and incentive programme implementation or advice
- Advice on how to set up your academy to attract and retain top talent
- Line Manager support documents and programmes to assist blended learning and internally manage development
- Facilitation, planning and delivery of workshops and meetings
in house customised programmes could be more cost effective for multiple delegates when compared to an open course.
If you have your own In House trainers and you want some external expertise and support then we can help to compliment and add value to your training team FIND OUT MORE