A leading North West Customer Service and Sales Training Course provider

Sales Leadership and Management

ISMM course- 2 days 

Who is this course suitable for?
  • Managers
  • Supervisors
  • Team Leaders
  • Small to Medium Business Owners who manage their own sales team
  • Anyone new to the position and experienced professionals with or without previous formal management training who are looking to refresh their skills & gain additional knowledge
What will you achieve from attending this course?
  • A deeper understanding of the skills required to be a motivational Sales leader
  • Structure, process, models and checklists to use to manage your team for sales success
  • Identify where you can add the most value and prioritise your time
  • Manage and support your team so they are committed, successful and motivated 
  • Skills and techniques to effectively coach, develop, inspire and motivate a sales team 
Consider including the Emotional Intelligence course to enhance sales team performances. This can be incorporated into this programme for optimal sales team performance results.

In summary this comprehensive course covers four key areas:

1) Role & responsibilities of a Sales Leader or Sales Manager

2) Motivating your sales team and enhancing performance

3) Forecasting, setting targets and KPI's 

4) HR related tasks and how to develop your sales team's skills to improve their sales success

Course content includes:

  • How to manage, motivate and communicate with the 4 types of sales people to gain maximum performance
  • Learn how emotional intelligence can enhance sales performance
  • Understand how to identify what motivates your team members to develop and implement incentives
  • Increasing self confidence in your sales people to overcome challenges
  • Selling your objectives and mission to the team to inspire and motivate them
  • Responsibilities of a Sales Manager
  • What makes a great sales manager
  • Creating a success driven culture to drive high performance
  • How to successfully plan and conduct Performance Management and appraisal sessions to motivate and ensure positive change occurs
  • Learn ways to conduct successful 1-2-1 sessions
  • How to deploy 360 feedback, benefits and considerations before implementing 
  • Coaching techniques to enhance the personal development of your team
  • How to conduct field accompaniment and add value to meetings and aid the development of the sales person and telephone call assessment if you manage a telesales team
  • Questions to ask to qualify opportunities and facilitate improved forecasting from your team
  • Forecasting model to assess stage in the sales process (can be applied in a CRM system) & setting KPI's
  • Conducting team meetings which excite and develop action
  • How to delegate well to others and team members.
Wide range of open courses start from £195 +vat per person. Contact us for more information or to book a course
Preferential rates for multiple delegates.In House customised programmes could be more cost effective and beneficial for multiple delegates.

In House training, coaching, development programmes and a comprehensive range of support services are available.   FIND OUT MORE

Free training needs analysis service for help & advice. Contact us to see how we could help you today! 

Enhance performance, confidence, skills and get results!

Don’t take our word for it; view some of our client references, case studies and projects to see what benefits and results they have gained from our training courses and services
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Let's talk and explore ideas on what courses will help you achieve the results you are looking for

Management, Customer Services and Sales Training Course Specialists.


Telephone Number 0161 885 2451

Contact Form Click Here

Email Address info@solutions2success.co.uk

Address Obsidian Business Centre, 4 Chantry Court, Chester, CH1 4QN

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